Privacy Policy

Effective Date: January 1, 2025

CodeKnack Inc. ("CodeKnack," "we," "our," or "us") respects your privacy and are committed to protecting it through our compliance with this Privacy Policy ("Policy"). A core element of our mission is our commitment to protect your personal information and to be transparent about the data we collect about you, how it is used, and with whom it is shared.

This Policy describes our practices for collecting, using, maintaining, protecting, and disclosing your information through https://codeknack.ai (our "Website"), our applications (our "Apps") and our products, services, technology platforms and related applications (collectively, the "Service(s)").

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our terms, your choice is not to use our Services. By accessing or using our Services, you agree to this Privacy Policy. This Policy may change from time to time (see Changes to This Policy). Your continued access of our Services after we make changes is deemed to be acceptance of those changes, so please check the Last Modified Date at the top of this Policy, to ensure that you are viewing the most current version of this Policy.

1. Information We Collect About You

We collect only the minimum amount of information needed to provide you with our Services. Importantly, we do not store your source code. We only store metadata, relationships, and structural information about your codebase to build knowledge graphs that enhance our AI-powered services.

Information You Provide to Us or Received by Us on Your Behalf

  • Personal Information: In the course of registering an account on our Services, we collect information that identifies you as a specific individual and can be used to contact or identify you ("Personal Information"). Examples include your name and email.
  • Payment Information: We may process payment information such as credit card, billing address, and other financial information. We do not store this directly — it is handled by Authorized Service Providers.
  • User Contributions: Posts, feedback, or tickets submitted may be public or accessible by others.

When you provide information for an activity or service, you consent to receiving communications from CodeKnack.

Information Collected Automatically

  • Usage Information: Visits, links clicked, response times, location data, logs, and statistics.
  • Device Information: IP address, operating system, browser type.
  • Non-Identifying Information: Demographic data, zip codes, age, gender, time zone, etc.

We may combine this with other information to improve services.

Cookies and Other Automatic Data Collection Technologies

  • Cookies: Persistent and session cookies used for logins, features, and analytics.
  • Web Beacons / Tracking Tags: Track effectiveness of content and advertising.
  • Embedded Scripts: Temporary scripts that collect interaction data.

Information Received from Third Parties

  • May include data from GitHub, GitLab, Azure DevOps, or social networks.
  • Social logins (e.g., GitHub, Discord) may share information with us.
  • We do not track users for advertising (Do Not Track honored).

2. How We Protect Your Code

  • No Source Code Storage: Your code remains in your repos.
  • Metadata Only: We store structure, dependencies, and knowledge graphs.
  • Temporary Access: Access is discarded after processing.
  • Complete Deletion: Workspace deletions remove all data permanently.

3. Children’s Privacy

Services are for ages 13+. We do not knowingly collect Personal Information from children under 13.

4. How We Use Your Information

We use information to:

  • Provide accounts and services.
  • Build knowledge graphs and analysis.
  • Deliver and process payments.
  • Improve services and workflows.
  • Communicate and market.
  • Comply with legal requirements.

Legal Basis: Contractual necessity, legitimate interests, or consent.

5. How We Disclose and Share Your Information

We do not sell personal data. We may share it:

  • With Service Providers (e.g., Stripe, Chargebee, Mailchimp).
  • With Integrations (e.g., GitHub, GitLab, OpenAI, Anthropic).
  • For Corporate Transactions (mergers, acquisitions, bankruptcy).
  • If Required by Law.
  • With Consent (e.g., forms, features, or links to third-party sites).

6. Your Rights and Choices Regarding Your Information

  • Account Settings: Update/delete via your account.
  • Workspace Deletion: Removes all metadata, knowledge graphs, insights, and settings.
  • E-Mail Opt-Out: Stop marketing emails but still receive transactional messages.

European Residents (GDPR)

  • Rights include access, correction, deletion, objection, restriction, portability.
  • Requests answered within 30 days.

California Residents (CCPA)

  • Rights include knowing, deleting, and non-discrimination.
  • CodeKnack does not sell personal data.

7. International Data Transfers

Your data may be processed in the U.S. By using Services, you consent to this transfer and agree to comply with applicable U.S. laws.

8. Data Security

We use organizational, technical, and physical safeguards. Still, no system is fully secure. You are responsible for your account’s security.

9. Data Retention

We retain personal data as long as necessary for services, legal obligations, or legitimate business purposes.

10. Data Storage for Service Improvement

We may store metadata for service improvement (graphs, embeddings, insights, configs). You can opt out anytime. Data is deleted when a workspace is deleted.

11. No Training on Your Data

We do not use your code, metadata, or derived information to train any AI models — ours or third parties.

12. Intellectual Property Protection

  • You retain ownership of your code.
  • Metadata remains your property.
  • No sharing between customers.

13. Changes to This Policy

We may update this Privacy Policy at any time. Changes are effective when posted. Material changes update the "Last Modified" date.

14. Contact Information

For questions, contact the Data Protection Officer at: contact@codeknack.ai

Last Updated: January 1, 2025