Refund Policy
Understanding our refund and cancellation policies
Our Refund Policy
We do not offer refunds for partially used subscription periods, to the maximum extent permitted by applicable law. Once payment has been processed for your subscription, charges are final for the current billing period. Please review our free trial terms before making a purchase.
Free Trial Period
We offer a 14-day free trial with no credit card required, giving you full access to CodeKnack's features and capabilities. Once your trial ends and you choose to upgrade, your first payment will be processed immediately, and the no-refund policy will apply.
Subscription Management
While we don’t provide refunds, you have full control over your subscription:
- Cancel your subscription at any time
- Increase or decrease the number of seats as needed
- Your paid plan remains active until the end of the current billing period
- No cancellation fees or penalties
Subscriptions renew automatically at the start of each billing period unless cancelled before the renewal date. It is your responsibility to cancel prior to renewal if you no longer wish to be charged.
How to Cancel
You can cancel your subscription anytime via your CodeKnack dashboard subscription page. Once cancelled, you will retain access to all features until the end of your current billing period, after which the subscription will not renew.
Exceptional Circumstances
In rare cases involving technical issues on our end that significantly prevent you from using the service, we may consider exceptions to this policy on a case-by-case basis. Please contact our support team at support@codeknack.ai if you believe your situation qualifies.
Contact Us
If you have questions about this policy or need help with your subscription, please reach out to our support team at contact@codeknack.ai.